Hello, How can we help?

Your account and Troubleshooting

How can I update my account information?

You can easily edit or update your information in your account here.


I don’t have a smartphone or computer, is there another way to talk with a doctor?

Unfortunately, at this time we are unable to conduct consultations via phone call. For a visit with one of our providers you would need a mobile device (phone, tablet, etc) with a front-facing camera or you would need a computer with a web camera.


My connection isn't very good. What can I do?

If you have not enabled WIFI, then we strongly recommend you do so.  This can greatly improve the speed of your connection and quality of your experience.

Please make sure that your consultation will take place at a time when you have a good connection.


Is Paloma Right For Me?

Hypothyroidism is a long-term commitment and we’re committed to you. Schedule a free, no-obligation phone consultation with one of our intake specialists to find out more.

Schedule a call
thyroid hormone for hypothyroidism

Schedule a Free consultation

Schedule a call