Take better control of your hypothyroidism over time with unlimited care from the best thyroid doctors.
We reimagined care for hypothyroidism with a smart and holistic approach. Discover how a good thyroid doctor can change your life.
After completing her Internal Medicine Residency at the University of Arizona, Dr. Akhunji developed a particular interest in discussing weight management & dietary education to help prevent & treat lifestyle-related health issues. So many health issues came back to the thyroid,
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If you change your mind within 24 hours of signing up, we are happy to issue a full refund. Although we’d love to see you and let our care do the talking!
If you cancel after 48 hours but before your first doctor’s visit, you will receive a full refund less a $79 service fee.
After 48 hours, we offer a six month trial during which time you may cancel and receive a full refund minus fees associated with any services used according to the following schedule:
- $99 - 30 min doctor visit
- $75 - health coach visit
- $79 - At home kits
After 6 months, you may cancel at any time with no cancellation fee.
If you'd like to cancel your membership, please email firstname.lastname@example.org with the subject line “Membership Cancellation Request”. We’re sorry to see you go but wish you the best in your health journey!
Paloma Health is an online medical practice with no physical locations
All interactions with Paloma Health can be done from the comfort of your home, including telemedicine visits with your thyroid doctor and nutritionist, at-home testing of your thyroid levels, and in some cases delivery of your prescription medication.
Paloma Health Memberships are available in AZ, CA, CO, FL, IL, MI, OH, PA, TX and VA.
We are quickly expanding our membership to more states across the US. Please email email@example.com to be put on a waitlist.
Absolutely. Many members use their FSA/HSA to pay for membership fees, specialty tests, and supplements. We are happy to provide any additional documentation you need.
Yes, you can. We are not in-network with insurance plans at this time, but you can use out-of-network benefits to pay for your membership. Our members with out-of-network coverage are typically reimbursed for 40-70% of the membership cost.
You can call the member services phone number on the back of your insurance card to learn about your potential out-of-network coverage.After each doctor visit, our team will prepare a medical invoice, or “superbill,” that details the information your insurance company needs to process your claim, including CPT codes for services performed and ICD-10 codes for diagnoses. Then, you submit the superbill according to your insurance company’s claim process.
Members can directly message their doctor through a private member portal. If a question or request is deemed too complicated to be addressed through messaging, your provider may require that you schedule a visit. Note that we typically respond within 24-48 business hours during the week and 48 hours on weekends and holidays. We also cannot discuss lab results over messaging.
You’ll be able to select your doctor from a list! Our doctor quiz can also help you find the right doctor for you. We understand how important it can be to find a partner in your health. You can learn more about our providers here. We’re also always happy to help recommend a provider based on what you’re looking to address.
Your first at home thyroid test kit is included in your subscription. Your doctor will work with you to customize testing orders based on your health needs and personal preferences after your first onlin econsultationCosts for blood work and specialty tests are not included in the membership price. Blood work is usually covered by insurance. Specialty tests range in cost from $100 - $350. These tests, however, are completely optional.
Our members typically find they are able to receive partial or full coverage for lab testing outside of our kits. Coverage may require a copay and will depend on your individual insurance plan, diagnoses, and whether the lab conducting the testing is in-network with your insurance. If you’d like to understand coverage before testing, we will provide you with a lab requisition form containing the information your insurance company needs, and our Care Managers will coordinate testing at a lab that works best with your insurance coverage.
We each react differently to the different treatment options. Thus, we work closely with our patients to find the right medication and optimal dosage.
If your Paloma's provider decides to write a prescription, simply pick up and pay for your thyroid medication like you normally would at your local pharmacy.