Your Paloma membership includes a Care Coordinator, virtual accessibility, the Paloma mobile app, unlimited messaging and support, community programming, and more. Membership does not include the cost of appointments, but as a member you can use your insurance on these visits!
If we don't accept your insurance, the cost of a doctor visit would be $60. That is less than your copay? we are not surprised!
Paloma Health offers two membership options: an insurance membership ($96 per year) and a self-pay membership ($192 per year). The insurance membership is only available to patients who have health insurance accepted by at least one Paloma Health doctor in their state.Patients on the insurance membership have to use their insurance for doctor visits.
Patients on the self-pay membership pay $60 for each doctor visit but can also decide to use their insurance to cover the cost of these visits.
Unfortunately, your insurance cannot be used to pay for your membership fee.
If you have health insurance and if we accept it then you are eligible to the Paloma Health Insurance Membership which gives you 50% off your membership fee ($96 per year instead of $192). Please note that you will have to use your insurance benefits to pay for your visits once on the insurance membership. You will be charged for any co-insurance, copays and deductibles. It is your responsibility to confirm that the provider that you see at Paloma Health is a participating provider under your medical insurance policy.
Paloma Health's mission is to help as many people as possible. To expand the range of members we can support, we will continue to grow our network of commercial insurance partners to provide coverage for visits with providers.
Many of our members use their FSA/HSA to pay for test kits and supplements. However, we recommend checking with your FSA/HSA company/carrier for more information and details as to how you can use these funds.
In case there is any additional documentation you need, we’re more than happy to help get you the necessary paperwork.
Any other questions? We’re always just a message away. Just visit your Paloma Health portal to get in touch.
If you lose your insurance coverage or have a new insurance that we do not accept, you can pay $60 for your doctor visits without billing your insurance. When your membership renews, you won’t able to benefit from the discounted membership fee of $96 per year. Your membership will renew at the self-pay rate of $192 per year.
If you are currently on the self-pay membership and at least one Paloma health doctor in your state accepts your health insurance, you may be eligible for the insurance membership if you signed up within the past 60 days. If you are eligible, you will receive a full refund for the difference between the insurance membership fee and the self-pay membership fee.If you become a self-pay member more than 60 days ago, you won’t be eligible for a refund.Please note that you will have to use your insurance benefits to pay for your visits once on the insurance membership. Additionally, not all of our doctors accept insurance, so only the doctors who accept your insurance in your state will be available for booking.
As a member, you have access to unlimited messaging with your medical team. This includes your doctor, nutritionist and care manager.
Connect with them anytime through your online patient portal or through the Paloma mobile app if you have any questions between visits or want to update them about how you’re responding to treatment.
You should get a response within 72 hours, but usually sooner.
NOTE: Unlimited messaging is not for emergency care or services. If you require urgent medical attention, please call 911 or visit an urgent care center. For more complex questions, you may need to set up a medical appointment to speak to your doctor directly.
Your membership is set to auto-renew every year. If you have any questions about the different options, or want to chat about your membership, please don’t hesitate to get in touch.
Your Paloma physician will communicate any dose changes to your pharmacy of choice. Most of the time, your medication will be ready for pick up at your local retail pharmacy same-day
We believe the way you feel is more important than your lab numbers.
We believe the thyroid gland is one of the most important contributors to your wellbeing and if not closely monitored can make you feel at best, "not your best" and at worst, worn out, depressed, struggling with weight, unable to function well at your work, and stressed about all of this.
We make it easy to get expert, personalized treatment for hypothyroidism––all from the comfort of home. Delivered via telemedicine by expert, caring doctors and nutritionists, we combine evidence-based treatment approaches with at-home lab testing to deliver the best care and experience available.
Through a video call.
A video call is an amazing way to have a great interaction with your physician.
The only thing you need is a smartphone or a computer with WIFI or a strong signal.
Paloma health is a practice for anyone suffering with hypothyroidism or managing their care after the removal of their thyroid over the age of 18.We offer at home test kits and the best thyroid physicians and life coaches to help you monitor your condition and feel at your best.
Our doctors are available in the following states: Alabama, Alaska, Arizona, California, Colorado, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Mexico, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin and Wyoming.
You pick the provider you want to meet with. Our dedicated Care Teams are led by highly-skilled endocrinologists and holistic doctors. If you want to be match with the best provider for you, fill out the form above!
We are a practice solely dedicated to providing the best care for hypothyroidism. We want to hear about all of your symptoms and other conditions and will advise on the best treatment plan to improve your overall well being with respect to your thyroid.