Booking a consultation is very easy. Once you have created your account, you will be able to book a consultation in no time with one of our thyroid doctors. We'll ask you to answer a few questions about your medical history. If you have recent lab results you will be able to upload them so that our doctors can review them.
A few minutes before your appointment, you will receive an email with a link to connect with your thyroid doctor online! And that's it.
After your consultation, your doctor will share with you their notes and recommendations
Consultations with Paloma Health doctors are covered by most major insurers. We are happy to run an insurance eligibility check before your appointment and let you know the exact cost. You will not be charged until after your appointment.
In the case that we are not in-network, we can provide a super bill that you can submit for out of network reimbursements.
If you cancel your annual membership before your first doctor visit, you will receive a refund less a $15 service fee.
You can cancel your membership anytime and it will not renew after the annual period. (Example: If you start membership on 1/1/2022 and cancel it on 5/2/2022 it will be active and available for use until 1/1/2023). Your membership fee for the period in which you cancel will not be refunded and you will maintain access to all member services and benefits until the end of that term.
If you would like to cancel and end your your annual membership immediately (not at the end of the annual period) and be refunded any portion of the annual fee, you are responsible for the cost of services (at non-member rates) used during your membership:
If you'd like to cancel your membership, please message your Care Manager in your Paloma portal.
We would be sad to have you leave! But we don’t aim to trap you. If you are a monthly member, your membership will end at the end of the month in which you cancel.
Your Paloma physician will communicate any dose changes to your pharmacy of choice. Most of the time, your medication will be ready for pick up at your local retail pharmacy same-day
Through a video call.
A video call is an amazing way to have a great interaction with your physician.
The only thing you need is a smartphone or a computer with WIFI or a strong signal.
We believe the way you feel is more important than your lab numbers.
We believe the thyroid gland is one of the most important contributors to your wellbeing and if not closely monitored can make you feel at best, "not your best" and at worst, worn out, depressed, struggling with weight, unable to function well at your work, and stressed about all of this.
We make it easy to get expert, personalized treatment for hypothyroidism––all from the comfort of home. Delivered via telemedicine by expert, caring doctors and nutritionists, we combine evidence-based treatment approaches with at-home lab testing to deliver the best care and experience available.
Paloma health is a practice for anyone suffering with hypothyroidism or managing their care after the removal of their thyroid over the age of 18.We offer at home test kits and the best thyroid physicians and life coaches to help you monitor your condition and feel at your best.
Our doctors are available in the following states: Alabama, Alaska, Arizona, California, Colorado, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Mexico, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin and Wyoming.
You pick the provider you want to meet with. Our dedicated Care Teams are led by highly-skilled endocrinologists and holistic doctors. If you want to be match with the best provider for you, fill out the form above!
We are a practice solely dedicated to providing the best care for hypothyroidism. We want to hear about all of your symptoms and other conditions and will advise on the best treatment plan to improve your overall well being with respect to your thyroid.
Using this service we can evaluate your history of thyroid function, current symptoms, and if appropriate provide a refill of thyroid medicine.
After you submit your information, our doctors will reach out to you via Secure Message Portal for any follow-up questions they might have. If you complete a visit and the doctors determine that you need in-person follow-up or are unable to give you a diagnosis, we will refund you 100% of your visit fee and offer you a suggestion for next steps.
For all visits completed during office hours Monday-Friday, we can usually process and send out your prescription to be received by the pharmacy within 24-48 hours. Pharmacy processing times may vary. Keep an eye on your emails in case the doctors have any follow-up questions. For visits made during office hours on the weekend, we will usually process and send out your prescription within 48 hours. Prescriptions are subject to medical appropriateness.
The doctors at Paloma Health will send you a message through the Secure Message Portal when they've sent your prescription to the pharmacy or have any follow up questions for you.
Our doctors will ask you specific questions about your symptoms and use evidence-based guidelines to decide if it is appropriate to prescribe medicine, labs, or offer other treatment.
Our doctors are available in the following states: AZ, CA, CO, FL, IL, MD, MI, MN, MO, OH, PA, TN, TX and VA.
We can only refill existing prescriptions. we are unable to offer physician visits or medication management at this time to undiagnosed patients. If you are experiencing symptoms but have not tested your thyroid, you can order Paloma at-home test kit for a comprehensive understanding of how your thyroid is functioning.
Our orders can give 30 day or 90 refill depending on how recent your last lab results are and when you started taking this medication and dose.
Our evidence-based clinical protocols make sure we only treat hypothyroidism online when it’s safe to do so. As such, we can’t give you low thyroid meds if any of the following apply to you:
Levothyroxine is generally safe but can cause rare and serious side effects like bone loss and heart arrhythmias (atrial fibrillation) if the dosage you’re prescribed is too much for your body. These risks increase if you take other prescription medicines, have a change in weight, or are not taking the medicine as prescribed by your doctor or nurse practitioner. So it’s important to let us know if any of these changes occur or you’re not taking the levothyroxine exactly as we told you to take it.Before taking any medicine we prescribe, always read the treatment plan we send you and the package insert that comes with your medicine for a full list of side effects and warnings.