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Hello, How can we help?
Do I need a referral from my doctor to start using Paloma?
How does the process work?
What if my physician wants to learn more about Paloma?
Where is the Paloma Treatment available?
What makes Paloma Health different?
How long will it take to see a doctor?
Can I get my medication refilled with Paloma without having an appointment?
Will Paloma practitioners see me for other conditions besides hypothyroidism?
Who could benefit from the Paloma Health treatment?
What is the Paloma treatment?
Is the membership for me?
How much does the membership cost?
What is a dedicated care manager?
Can my Health Provider prescribe medications and order lab tests or diagnostics?
What’s included in my membership?
Are the consultations covered by my insurance company?
Are the test kits covered by my insurance company?
Is the medication covered by my insurance company?
Can I use my HSA/FSA account to pay for a test?
Are there online tools or apps that I can use to check for my coverage for any one test?
What biomarkers are included in the thyroid blood test?
How long does the testing process take?
Is it safe to complete a blood test while pregnant?
How does Paloma Health validate the reliability/credibility of your labs?
Do I have to have a prescription to order a test?
Do I need to stop taking my supplements or medications before the test?
Account and privacy
Is my information secure with Paloma Health?
How can I change my home address?
I'm locked out of my account. How can I reset my password?
How can I change my payment information?
How can I update my account information?
My connection isn't very good. What can I do?
Is Paloma Right For Me?
Hypothyroidism is a long-term commitment and we’re committed to you. Schedule a free, no-obligation phone consultation with one of our intake specialists to find out more.
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Find out if Paloma is right for you. Schedule a free call with one of our health care advisors.
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