Explore Our Compounded Medications Options
Complete an online health questionnaire so your clinician can determine whether treatment is appropriate for you.
If prescribed, your medication is prepared by a licensed pharmacy and delivered to your door.

Custom medications. Care that starts with you.
Explore prescription options for hair, skin, sexual wellness, and lingering symptoms with guidance from a licensed Paloma clinician.
Online questionnaire and clinician review
Compounded medication from a licensed pharmacy
Self-pay medication pricing—no insurance needed
No membership, no insurance needed

Access to compounded medications in 3 easy steps

Fill out a Questionnaire

We review your request

Your RX delivered

Your treatment doesn't stop here
Fill out the questionnaire to confirm your eligibility
Explore medications

Fill out a questionnaire


We review your answers


Your RX delivered
Your treatment doesn't end here

Healthcare that makes sense
Hear it from our patients. Thyroid Health the way it should be!

More ways to get care with Paloma
Our compounded medication options are available in addition to the thyroid, hormone replacement therapy (HRT), and weight loss care we provide through live video visits.

Personalized care with a clinician
Meet with a Paloma clinician to discuss your health and treatment options for thyroid care, hormone replacement therapy (HRT), or weight management.
Explore membership
Additional compounded options
Explore prescription options for hair, skin, sexual wellness, and lingering symptoms. Start with an online questionnaire. A clinician reviews your health history and current medications to determine whether treatment is appropriate for you.
Explore Medications
Care continues after your first prescription.
Starting treatment is only the beginning. You'll have medication instructions, treatment-specific check-ins, and ways to manage upcoming refills.

Know how to use your medication
Your prescription label and medication guide explain dosing or application, storage, and important safety information. Follow your clinician’s instructions.

Check in as your needs change
Depending on your treatment, you may need to complete a health check-in before a refill. Contact your care team about side effects or changes in your health or medications.

Manage upcoming refills
Use the Manage refills link in your refill notice or patient portal to update shipping or payment details and cancel automatic refills before the scheduled charge date.
Frequently asked questions

How does the process work?
Complete an online health questionnaire about your medical history, current medications, and treatment goals. A licensed clinician reviews your information and determines whether treatment is appropriate. If prescribed, you’ll receive treatment instructions and can complete checkout for medication delivery.
Do I need a video appointment?
Eligible patients can receive care through an online questionnaire and messaging, without scheduling a video call. Your clinician may recommend a live or in-person visit if additional evaluation is needed.
Which states are eligible for online questionnaire-based visits?
Our asynchronous visits are currently available in:
Arizona, California, Colorado, Florida, Illinois, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, and Wyoming.
Availability is confirmed during intake. Eligibility also depends on your medical history and the medication requested. If your state isn’t listed, asynchronous care is not currently available there.
Is a prescription guaranteed?
No. A prescription is issued only when a licensed clinician determines that treatment is appropriate for you. Completing the questionnaire does not guarantee a prescription.
What is a compounded medication?
A compounded medication is prepared by a pharmacy according to a prescription to meet an individual patient’s needs. Compounded medications are not FDA-approved, and the FDA does not review their safety, effectiveness, or quality before they are marketed.
How will I receive my medication?
After your prescription is approved and payment is completed, our licensed partner pharmacy processes your order and ships it to the address confirmed at checkout. You’ll receive tracking information by text or email once it ships. Preparation and delivery times can vary.
Can I use insurance for my medication?
Medication costs and prescription coordination fees are self-pay and are not billed to insurance. You’ll see a breakdown of these costs before confirming payment.
How do refills work?
Refills require a valid prescription and remaining authorized refills. Depending on your medication, you may need to complete a health check-in before a refill can proceed. When your prescription expires or you run out of authorized refills, a new clinical evaluation may be required.
Can I change or cancel automatic refills?
Yes. Use the “Manage refills” link in your refill notification or patient portal to manage upcoming refills, update shipping or payment details, or cancel automatic refills. Make changes before the scheduled charge date.
Who can I contact with questions?
Contact your Paloma care team with questions about your treatment or prescription. For help with orders, shipping, or refills, email contact@palomahealth.com.
Compounded medications
More options for your care.
Explore additional options for hair, skin, sexual wellness, and more—alongside the thyroid, HRT, and weight loss care we provide through live visits.
Compounded drug products are not approved or evaluated for safety, effectiveness, or quality by the FDA. Rx Required.

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