$19 visit with Paloma membership* • $39 single visit
Excellent experience! Dr. Shah answered all of my questions and also made me feel so relaxed talking to her. It felt like talking to a friend. She really wants you to feel comfortable in the treatment plan, and allows you to input how you feel about the plan. You won’t find many doctors like this. Highly recommend!! Can’t wait for my follow-up visit!
So happy I found Paloma! Cannot say enough good things about the staff and services.
I'm getting far better attention, care, and results than I have in 14 years with hypothyroidism. I literally cried tears of joy from the hope that Paloma has brought me!
Really easy to use and so convenient. So much better than waiting a the doctor's office. I collect my sample, place it in the bag they provide and put it in the mailbox for the postal worker to pick it up.
Purchase, shipping, collection, and results were easy! I appreciate the ability to have a test done in the comfort of my own home, especially during the pandemic.
The process was very easy and straight forward. Also, there was excellent communication along the way. I would highly recommend Paloma for testing!
Simple, great instructions, and I had everything I needed!
Wonderfull experience. Dr. Busick was kind, listened carefully to my concerns, and provided me with an alternative. I very feel very hopeful now
Dr Cunningham was very thorough when answering questions that I had. I felt very confident with his assessment as well his advise.
Great doctor! Was so informative, engaged and understanding. Would highly recommend.
I felt very much like I was listened to and my concerns were addressed.
Dr. Busick was very thorough & had great suggestions to improve my health. I love that I can message her with any concerns or questions.
Paloma was very communicative, easy to track, and was extremely generous in providing sufficient supplies (plus bonus goodies!) with the kit. I appreciated the thoughtfulness in including extra lancets - which I ended up needing! - and extra bandages and wipes. It really felt like Paloma cared more than a traditional doctor. My only con was that I found it slightly difficult to get my blood to drip in just the right spots on the card.
I LOVE Paloma and their A+ customer service! Their tests are the same accuracy as the test at my Drs office for a fraction of the cost.
The whole experience was quick and painless! Super fast shipping and got the results faster than expected!
Using this service we can evaluate your history of thyroid function, current symptoms, and if appropriate provide a refill of thyroid medicine.
After you submit your information, our doctors will reach out to you via Secure Message Portal for any follow-up questions they might have. If you complete a visit and the doctors determine that you need in-person follow-up or are unable to give you a diagnosis, we will refund you 100% of your visit fee and offer you a suggestion for next steps.
For all visits completed during office hours Monday-Friday, we can usually process and send out your prescription to be received by the pharmacy within 24-48 hours. Pharmacy processing times may vary. Keep an eye on your emails in case the doctors have any follow-up questions. For visits made during office hours on the weekend, we will usually process and send out your prescription within 48 hours. Prescriptions are subject to medical appropriateness.
The doctors at Paloma Health will send you a message through the Secure Message Portal when they've sent your prescription to the pharmacy or have any follow up questions for you.
Our doctors will ask you specific questions about your symptoms and use evidence-based guidelines to decide if it is appropriate to prescribe medicine, labs, or offer other treatment.
Our doctors are available in the following states: AZ, CA, CO, FL, IL, MD, MI, MN, MO, OH, PA, TN, TX and VA.
We can only refill existing prescriptions. we are unable to offer physician visits or medication management at this time to undiagnosed patients. If you are experiencing symptoms but have not tested your thyroid, you can order Paloma at-home test kit for a comprehensive understanding of how your thyroid is functioning.
Our orders can give 30 day or 90 refill depending on how recent your last lab results are and when you started taking this medication and dose.
Our evidence-based clinical protocols make sure we only treat hypothyroidism online when it’s safe to do so. As such, we can’t give you low thyroid meds if any of the following apply to you:
Levothyroxine is generally safe but can cause rare and serious side effects like bone loss and heart arrhythmias (atrial fibrillation) if the dosage you’re prescribed is too much for your body. These risks increase if you take other prescription medicines, have a change in weight, or are not taking the medicine as prescribed by your doctor or nurse practitioner. So it’s important to let us know if any of these changes occur or you’re not taking the levothyroxine exactly as we told you to take it.Before taking any medicine we prescribe, always read the treatment plan we send you and the package insert that comes with your medicine for a full list of side effects and warnings.