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Now accepting most major insurance plans!

Now accepting most major insurance plans

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Thyroid Awareness Month

January is Thyroid Awareness Month

Help us raise awareness for thyroid conditions

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Life-Changing Hypothyroid Care

Control hypothyroid symptoms with care that’s convenient, coordinated and collaborative.

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Thyroid Health On Your Time

Imagine a thyroid clinic in your pocket that you can access anytime for any medical or wellness question you have

Online Video visits

with expert thyroid doctors

Prescriptions and labs

with at-home test kits

Personalized Care Plans

for your thyroid journey

Symptom tracking

for better insights

Insurance covered

We are working with major insurance plans to keep your costs down and quality of care high.

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thyroid hormone for hypothyroidism

We only treat hypothyroidism

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Our board certified doctors are thyroid specialists & holistic doctors

hypothyroidism medication prescription

Our doctors will consider all medication options

Our doctors will explore all possible treatments based on your symptoms and history. They'll work with you closely to find the optimal functioning of your thyroid.

See our medication options >>check Your Coverage
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Read Reviews
5 star review for paloma health hypothyroidism

Excellent experience! Dr. Shah answered all of my questions and also made me feel so relaxed talking to her. It felt like talking to a friend. She really wants you to feel comfortable in the treatment plan, and allows you to input how you feel about the plan. You won’t find many doctors like this. Highly recommend!! Can’t wait for my follow-up visit!

Isabel

Sacramento, CA
5 star review for paloma health hypothyroidism

So happy I found Paloma! Cannot say enough good things about the staff and services.

Christie

San Jose, CA
5 star review for paloma health hypothyroidism

I'm getting far better attention, care, and results than I have in 14 years with hypothyroidism. I literally cried tears of joy from the hope that Paloma has brought me!

Emily

Miami, FL
5 star review for paloma health hypothyroidism

Really easy to use and so convenient. So much better than waiting a the doctor's office. I collect my sample, place it in the bag they provide and put it in the mailbox for the postal worker to pick it up.

Heather

El Paso, TX
5 star review for paloma health hypothyroidism

Purchase, shipping, collection, and results were easy! I appreciate the ability to have a test done in the comfort of my own home, especially during the pandemic.

Janine

Jacksonville, FL
5 star review for paloma health hypothyroidism

The process was very easy and straight forward. Also, there was excellent communication along the way. I would highly recommend Paloma for testing!

Tammy

St Augustine, FL
5 star review for paloma health hypothyroidism

Simple, great instructions, and I had everything I needed!

Christie

Frederik, MA
5 star review for paloma health hypothyroidism

Wonderfull experience. Dr. Busick was kind, listened carefully to my concerns, and provided me with an alternative. I very feel very hopeful now

Lindsey

Philadelphia, PA
5 star review for paloma health hypothyroidism

Dr Cunningham was very thorough when answering questions that I had. I felt very confident with his assessment as well his advise.

Mary

Columbus, OH
5 star review for paloma health hypothyroidism

Great doctor! Was so informative, engaged and understanding. Would highly recommend.

Laura

Scottsdale, AZ
5 star review for paloma health hypothyroidism

I felt very much like I was listened to and my concerns were addressed.

Beth

Denver, CO
5 star review for paloma health hypothyroidism

Dr. Busick was very thorough & had great suggestions to improve my health. I love that I can message her with any concerns or questions.

Katie

Traverse City, MI
5 star review for paloma health hypothyroidism

Paloma was very communicative, easy to track, and was extremely generous in providing sufficient supplies (plus bonus goodies!) with the kit. I appreciated the thoughtfulness in including extra lancets - which I ended up needing! - and extra bandages and wipes. It really felt like Paloma cared more than a traditional doctor. My only con was that I found it slightly difficult to get my blood to drip in just the right spots on the card.

Carolina

San Diego, CA
5 star review for paloma health hypothyroidism

I LOVE Paloma and their A+ customer service! Their tests are the same accuracy as the test at my Drs office for a fraction of the cost.

Martha

Houston, TX
5 star review for paloma health hypothyroidism

The whole experience was quick and painless! Super fast shipping and got the results faster than expected!

Mia

Austin, TX

Our Reviews Say it all.

Don’t take our word for it. Read reviews from patients to see why they recommend Paloma Health

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How it works

Get started today by creating an account
01

Create your account

Your experience is 100% digital. Book visits, have appointments through video and chat with your care team, conveniently and virtually. Create your account to get started.

01

Become A Member

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02

Connect With A Dedicated Care Team

From Endocrinologists, Functional Medicine Doctors and Registered Dietitians to Thyroid Health Coaches, your team of multidisciplinary thyroid health experts is dedicated to helping you through a whole-person approach.

02

Connect With A Dedicated Care Team

03

Get Continuous Care In-Between Visits

At Paloma Health, we believe that ongoing care is integral to providing effective thyroid care. Enjoy in-app messaging with your care team and ongoing support from your care coordinator and thyroid doctor.

03

Get Continuous Care In-Between Visits

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Get a cost estimate

Take this 60-second quiz to find out how much work Paloma Health can be with or without your insurance

Frequently asked questions

How do live visits work?

Booking a consultation is very easy. Once you have created your account, you will be able to book a consultation in no time with one of our thyroid doctors. We'll ask you to answer a few questions about your medical history. If you have recent lab results you will be able to upload them so that our doctors can review them.

A few minutes before your appointment, you will receive an email with a link to connect with your thyroid doctor online! And that's it.

After your consultation, your doctor will share with you their notes and recommendations

What makes Paloma Health different?

We believe the way you feel is more important than your lab numbers.

We believe the thyroid gland is one of the most important contributors to your wellbeing and if not closely monitored can make you feel at best, "not your best" and at worst, worn out, depressed, struggling with weight, unable to function well at your work, and stressed about all of this.

We make it easy to get expert, personalized treatment for hypothyroidism––all from the comfort of home. Delivered via telemedicine by expert, caring doctors and nutritionists, we combine evidence-based treatment approaches with at-home lab testing to deliver the best care and experience available.

Are consultations covered by insurance?

Consultations with Paloma Health doctors are covered by most major insurers. We are happy to run an insurance eligibility check before your appointment and let you know the exact cost. You will not be charged until after your appointment.

In the case that we are not in-network, we can provide a super bill that you can submit for out of network reimbursements.

If my medication dose changes, who prescribes the new or adjusted meds for me?

Your Paloma physician will communicate any dose changes to your pharmacy of choice. Most of the time, your medication will be ready for pick up at your local retail pharmacy same-day

How will I interact with my Paloma Health physician?

Through a video call. A video call is an amazing way to have a great interaction with your physician. The only thing you need is a smartphone or a computer with WIFI or a strong signal.

After your first video visit, you will be able to chat with your doctor to ask any question you might have and you will be able to schedule more video visits.

Who can benefit from Paloma Health treatment?

Paloma health is a practice for anyone suffering with hypothyroidism or managing their care after the removal of their thyroid over the age of 18. We offer at home test kits and the best thyroid physicians and life coaches to help you monitor your condition and feel at your best.

What kind of providers will I see?

You pick the provider you want to meet with. Our dedicated Care Teams are led by highly-skilled endocrinologists and holistic doctors.

Where is the Paloma Health treatment available?

Our doctors are available in the following states: Alabama, Alaska, Arizona, California, Colorado, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin and Wyoming.

Will Paloma practitioners see me for other conditions besides hypothyroidism? 

We are a practice solely dedicated to providing the best care for hypothyroidism. We want to hear about all of your symptoms and other conditions and will advise on the best treatment plan to improve your overall well being with respect to your thyroid.

What is the Membership cancellation policy?

If you cancel your annual membership before your first doctor visit, you will receive a refund less a $15 service fee. 

You can cancel your membership anytime and it will not renew after the annual period. (Example: If you start membership on 1/1/2022 and cancel it on 5/2/2022 it will be active and available for use until 1/1/2023). Your membership fee for the period in which you cancel will not be refunded and you will maintain access to all member services and benefits until the end of that term.

If you would like to cancel and end your your annual membership immediately (not at the end of the annual period) and be refunded any portion of the annual fee, you are responsible for the cost of services (at non-member rates) used during your membership:

  • $110 - per doctor visit
  • $99 - per kit + potential additional biomarkers
  • $75 - Nutritionist visit
  • $40 for vitamin supplements (one-off purchase)
  • $34 for vitamin supplements (as a subscription) 

If you'd like to cancel your membership, please message your Care Manager in your Paloma portal.

We would be sad to have you leave! But we don’t aim to trap you. If you are a monthly member, your membership will end at the end of the month in which you cancel.

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